RETURN POLICY
. Eligibility for Returns
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Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
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Products must be unopened, unused, and in their original packaging.
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Requests for return must be made within 7 days of delivery.
2. Non-Returnable Products
Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
Products must be unopened, unused, and in their original packaging.
Requests for return must be made within 7 days of delivery.
For hygiene, safety, and quality reasons, the following items cannot be returned or exchanged:
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Opened or used Ayurveda products (oils, powders, tablets, syrups, cosmetics, etc.)
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Products purchased under discounts, offers, or clearance sales
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Personal care items (soaps, creams, balms, etc.) once opened
3. Return Process
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Contact our customer support at [email/phone] within 7 days of delivery with your order number, issue details, and product images.
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Our team will review your request and confirm eligibility.
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If approved, the product must be shipped back in its original condition to the address provided by our support team.
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Once we receive and inspect the product, we will initiate a replacement or refund.
4. Refund Policy
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Refunds (if applicable) will be processed within 7–10 business days after approval.
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Refunds will be made to the original payment method only.
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Shipping and handling charges are non-refundable.
5. Cancellations
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Orders can be cancelled within 12 hours of placing the order, if not already shipped.
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Once shipped, cancellations will not be possible.
6. Contact Us
For any concerns regarding returns, exchanges, or refunds, please reach out to us:
📧 Email: [Your Email]
📞 Phone: [Your Phone Number]